Warranty & Returns

Official Warranty

Every product is sold with the official warranty shown on its product page — open the product and check the Warranty & Delivery Information tab for the exact warranty period and coverage of that model.

Warranty Claims

For any warranty claim, contact our support team with your order number. Call +880 1300560008 or email store.urbanquick@gmail.com and we will guide you through the brand's authorized service process.

Returns

If you receive a damaged, defective or wrong item, contact us immediately with your order number and a photo of the item. Our support team will arrange a replacement or a solution as quickly as possible.